Are you looking for the ways to add the Facebook live chat to your website? Well, it is very simple these days as Facebook made it easier for the webmasters.
Along with the default option offered by Facebook itself, there are a number of tools and services that make it simple for the users to add the chat system.
We will look at a few of the popular tools in this article, but before that, we must understand how it is going to help us.
Why Should You Add The Facebook Live Chat To Your Site?
The Facebook chat system is familiar to the general users, so there are no complicated settings, it is a tool that is already being used by the users of with any technical skill level.
Here are a few main reasons why you should use the Facebook live chat system instead of any other tool or service.
- The Facebook chat system is easy to integrate
- It is engaging and offers a quick option to connect with your audience
- The system is familiar to all general users
- It will help you to connect with your potential customers easily
- It will make your site more interactive and user-friendly
Facebook Default Option
Facebook gives you an option to embed their live chat system to your website so that you can have a better interaction with your audience.
Customer Chat Plugin is in beta version at the moment. However, you can use it on your site and it will work perfectly.
The Facebook messenger system will save the conversation between you are your client so that when they come back later, you can start the discussion from where you left.
The chat system will support text content as well rich content such as images, GIFs, videos etc.
Adding The Facebook Chat To Your Site
The process is simple, go to the fanpage of the site. for example if we need to add the chat box to HobPost, we will have to go to the HobPost Facebook page.
Go to Page Settings > Click on Messenger Platform, we have to whitelist the domain before we move to th next step.
You have to whitelist your domain in order to add the facebook chat box to your site. You can copy and paste your URL in the domain list box. Make sure to add both the HTTPS and HTTP version of the URL so that none of the users are missed.
Add The Code Snippet To Your Site
Now, the last step is to add the code snippet to your website to make the chat box work.
You have already added the domain to whitelist it as per the step mentioned above.
Scroll down a little, you will see the option Customer Chat Plugin Click on and follow the steps
In th next step, you have the option to change the default message that your audience will see when they land on your site.
Customize The Chat System
In the next step, you can set the response time. You also have the color customization option to make it match with your brand color image.
In the next step, you will get the code snippet that you need to add to your site.
Here is how it looks.
You have to add the code to your site after the opening <body> tag. If you are not good with code editing or you have any doubt about where and how to add the code on your site, you can use the WordPress header and footer plugin to add the code.
Do More With Facebook Chat & Zotabox
Zotabox is a service that helps you to grow your business using a number of tools that will engage your audience.
If you wish to increase conversion and sales, the Zotabox team has a number of different conversion focused tools like
- Header bar
- Landing page builder
- Social mobile bar
- And more
As we are talking about the Facebook chat box for your site, we will stick to that.
The Zotabox offers easy option to add the easy option to bring in teh power of Facebook Messenger to your site.
In fact, if you are using WordPress for your site they offer a very easy to use free WordPress plugin.
Live Chat with Facebook Messenger
This plugin will bring in a number of different marketing tools along with the Facebook chat option to your site.
Hope you find this article helpful. If you find any issue in integrating the Facebook Messenger chat to your website, do let us know by using the comment form below. Don’t forget to share it with your friends.